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Shipping Policy

Order Cancellations & Undelivered Packages

• If an order is canceled, lost, or undelivered to your location, we will refund the full order amount, including any online-paid shipping charges.

Fair Usage Policy

To ensure a seamless experience for our loyal customers, we may apply a shipping charge of Rs. 149 for accounts with a high percentage of returns or unaccepted shipments. This measure helps protect our service quality for regular customers.

Tracking Your Order

To view your order status, visit the "Orders" section in your account menu on our website.

Delivery Availability by PIN Code

Use the "Calculate Shipping" tool on product and checkout pages to check delivery availability for your PIN code. Our serviceable PIN codes are updated frequently, so if delivery is unavailable today, please check again later.

Delivery Process

Orders are shipped via trusted partners like DTDC, GPO - India Post or other Partners. Once dispatched, a tracking number will be provided so you can follow the parcel’s journey, with frequent updates via Whatapp and SMS.

Address Changes

You can update your shipping address before the order has shipped by contacting our customer support team. Additional charges may apply.

Delivery Timeframes

Most packages are delivered within 4 days, though actual delivery time varies by location and selected courier partner. An estimated delivery date is shown on the product and checkout pages. If delivery takes longer than 10 days or tracking information is unavailable, please contact us at support@abhishekid.com.